Text Messaging Terms
How Sterling Mold Inspections LLC uses text messaging, what you are agreeing to when you opt in, and how to stop at any time. Last updated August 10, 2026.
To stop messages
Reply STOP to any text from us. You are unsubscribed immediately — we send one confirmation, then nothing further.
To get help
Reply HELP to any text, or call (786) 690-0329. A person answers — this is not an automated-only program.
Your number is never sold
We do not sell or share mobile opt-in data with anyone for marketing. Not with affiliates, not with lead buyers, not with anyone.
What you agree to when you opt in
Opting in is always an affirmative action — an unchecked box you choose to check, or a message you send us first. We never pre-check it, and we never add a number that did not ask to be added.
By checking this box, you agree to receive text messages from Sterling Mold Inspections LLC at the mobile number you provided, about your inspection — scheduling, confirmations and reminders, assessor arrival notices, quotes, report delivery, and billing. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
Consent is not a condition of purchase. You can book an inspection, receive a quote, and get your report without ever agreeing to text messages. Declining SMS changes nothing about the service you receive or what it costs — we will simply call or email you instead.
These are the messages we send. That is the whole program.
This is a service program tied to work you asked us about. We do not send promotions, newsletters, or bulk offers by text, and we never text a number we did not obtain directly from you.
Appointment scheduling and confirmation
Example
Sterling Mold: Your Basic Mold Inspection is confirmed for Tue, Aug 12 at 9:00 AM. Reply STOP to opt out.
Appointment reminders
Example
Sterling Mold: Reminder: your Basic Mold Inspection is tomorrow, Tue, Aug 12 at 9:00 AM. Please clear access and secure pets. Reply STOP to opt out.
Assessor arrival and on-the-way notices
Example
Sterling Mold: Your assessor is en route and should arrive within 20 minutes. Reply STOP to opt out.
Quote and scope follow-up
Example
Sterling Mold: Your quote for the Premium IAQ inspection is ready. Reply YES to book or call us. Reply STOP to opt out.
Report delivery notification
Example
Sterling Mold: Your inspection report for job STG-1042 is ready. Reply STOP to opt out.
Billing and balance-due notices
Example
Sterling Mold: Your balance of $350.00 is due. Your report is released as soon as payment clears. Reply STOP to opt out.
Partner and referral notifications (contracting partners only, not customers)
Example
Sterling Mold: New inspection referral in Jensen Beach, FL. View the details in your partner portal. Reply STOP to opt out.
Two words control everything
These work on every message we send, at any time, with no explanation required.
Reply HELP
You receive
Sterling Mold Inspections LLC: Mold inspection scheduling & support. Call (786) 690-0329 or email contact@sterlingmold.com. Msg&data rates may apply. Reply STOP to unsubscribe.
Reply STOP
You receive
Sterling Mold Inspections LLC: You have been unsubscribed and will receive no further messages. Reply HELP for help or call (786) 690-0329.
Reply START
You receive
Sterling Mold Inspections LLC: You are resubscribed and will receive messages about your inspection. Reply STOP to opt out or HELP for help.
Messaging program terms
Program description
Sterling Mold Inspections LLC operates a customer-care, appointment, and service messaging program. We send text messages only to people who have given express written consent — by checking the SMS opt-in box on our inspection request form or our online booking form, by providing consent verbally or in writing to a Sterling representative, or by texting us first. We do not purchase, rent, or import phone number lists, and we do not send promotional or bulk marketing texts. If you asked us for a quote and have not booked, we may follow up by text about that request; reply STOP and the follow-up ends immediately. Separately, we send appointment and referral notifications to contracting partners (HVAC, plumbing, and general contractors) who have opted in as part of a referral partnership. Partner messages follow the same STOP and HELP rules described here.
Message frequency
Message frequency varies and depends on your interaction with us. Most customers receive between 2 and 10 messages related to a single inspection — for example, a scheduling confirmation, a reminder, an arrival notice, a report-ready notification, and a balance-due notice. We do not send recurring messages after your inspection is complete and paid unless you ask us to.
Cost
Message and data rates may apply. Sterling does not charge for text messages, but your mobile carrier's standard messaging and data charges will apply according to your plan. Contact your carrier for details about your plan.
How to opt out (STOP)
You can cancel the SMS service at any time. Reply STOP to any message you receive from us — or send STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to the number that messaged you. You can also tell us in plain language, by text, phone, or email, and we will honor it the same way. We will send a single confirmation message acknowledging that you have been unsubscribed, and you will receive no further texts from us. If you want to rejoin later, sign up again through the form on this website or ask a Sterling representative, and we will resume sending messages.
How to get help (HELP)
Reply HELP to any message for support information, or contact us directly at (786) 690-0329 or contact@sterlingmold.com. We respond to HELP with our business name and contact details.
Carrier liability
Carriers are not liable for delayed or undelivered messages. Delivery of text messages depends on your carrier's network and is not guaranteed.
Supported carriers
The program is supported across major U.S. wireless carriers, including AT&T, Verizon Wireless, T-Mobile, US Cellular, and their affiliated brands and MVNOs. Carrier support may change without notice.
Eligibility
You must be at least 18 years old and be the account holder of — or have authority to consent for — the mobile number you provide. Text messaging is available to U.S. mobile numbers only.
Privacy
We do not sell or share mobile opt-in information or consent with any third party for marketing or promotional purposes. See our Privacy Policy for full detail on how your information is handled.
Mobile information is never sold or shared
No mobile information will be sold or shared with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party. Information may be shared with subcontractors that provide support services strictly on our behalf — such as the messaging platform that delivers the texts — and those parties are prohibited from using it for any other purpose.
Questions about the messaging program?
Contact Sterling Mold Inspections LLC at (786) 690-0329 or contact@sterlingmold.com. FL Mold Assessor License #MRSA5798 · FL Mold Remediator License #MRSR5761.